Thursday, May 21, 2020

COVID-19 Response Updates

Dear Customers of Brentwood Chiropractic & Sports Rehab Centre,

As always the safety of our clients, practitioners, families, employees and the community that may be at particular risk from the transmission of the novel COVID-19 virus is our primary concern. In regards to the COVID-19 situation, we are monitoring closely the recommendations of the Public Health Agency of Canada and recommendations given by the Provincial Health Officer to our Chiropractic Regulatory Body and Massage Therapist Regulatory Body. 

Please notechiropractic appointments are available. Dr. Chris Csabai is available to see patients. During the COVID-19 pandemic, our clinic will be following the collaborated guidance set by the Provincial Health Officer, Work Safe BC, BC Centre for Disease Control and the BC College of Chiropractors. The guidance given reflects the best evidence available at this time and it will change as required to reflect updates on our understanding of the virus and its transmission. It will aid to continue to promote safe care to patients and, continues to prevent the spread of the virus.

Please read the following carefully as this is the standards for in-person chiropractic care during the COVID-19 Pandemic:
You must schedule an appointment for an in-person treatment. Unscheduled, drop-in treatment is not permitted.
When you schedule in-person treatment, you must be interviewed by the chiropractor, Dr. Chris Csabai, to confirm whether you require care and to assess your risk for COVID-19 infection. 
The chiropractor must interview you over the phone or using internet communications. You cannot be interviewed in person. 

To schedule your interview/appointment, even if you are unsure whether your concern would be accepted as a case, the most convenient way is to book an appointment through this website using the Book Online button.  Here, you will be able to provide your details in the "Extra Info / Comments" section. This will alert the chiropractor and he will communicate appropriately from there. Alternatively, you may call the clinic at 604-299-7199 and leave a message. However, due to circumstances of reduced clinic hours, it may take up to 2 days to return your call. We apologize for the inconvenience.

We kindly request that if you are feeling ill in any way, you refrain from entering our clinic until you have been cleared by a medical professional. Please visit BC Centre for Disease Control for more up to date measures against COVID-19.

Please note, for massage therapy appointments, as of March 21, 2020, are cancelled as orders to immediately cease massage therapy services have occurred by the Health Officer. As each week goes by, we will update this message as to whether the massage therapists will be taking appointments or not as instructed.

In addition, we are working on the possibility for Telehealth consultations for those that would benefit from it.

Some of the other recommended precautionary measures include having reduced clinic hours, spaced client arrivals for appointments and temporarily the front desk receptionist will not be present. In addition to our standard cleaning practices in our clinic and therapy rooms to prepare for each client that visits, we have added other measures such as using dedicated cleaners to sanitize all common and frequently used surfaces nearly every hour during operating hours.

Please continue to practice social distancing and wash your hands with soap and water to help slow and decrease the transmission to vulnerable populations. 

We will continue to keep you updated to any other changes that may arise as the weeks pass.

Thank you for your understanding and cooperation.